DATA COLLECTION VIA EMAIL AND PROTECTION OF INFORMATION

All data is collected internally via email concerning patient health issues. The form on the site “Send your medical information” is received by our services via email and is part of the data collection by email. Patient emails are kept for 3 full calendar years from the receipt of the last email, then destroyed, unless the patient expressly requests in writing that we keep them longer. All our emails are securely hosted by the French hosting provider OVH. All company computers are equipped with antivirus software to prevent email hacking.

TRANSMISSION OF DATA TO HEALTHCARE PROFESSIONALS

We transmit your medical data to healthcare professionals registered as such in the territory of Georgia. They then become responsible for the safeguarding and archiving of your data.

STORAGE OF CONTACT INFORMATION AND INVOICES

Once an invoice needs to be issued, personal information such as emails, phone numbers, invoices, addresses are recorded in CRM software (Customer Relationship Management). For accounting reasons, we are required to keep this information for 10 years, but it is not sold to third parties and absolutely not used for commercial purposes. The software used for these accounting purposes is called Dolibarr, it is online hosted by OVH, our web hosting provider, and protected by it.

TRANSMISSION OF DATA FOR RESEARCH AND KNOWLEDGE IMPROVEMENT

Treatment result data may be transmitted anonymously to French doctors subject to medical confidentiality for research purposes and to improve their knowledge of phage therapy.

YOU CAN REQUEST ANY INFORMATION YOU DEEM NECESSARY OR THE DESTRUCTION OF EMAILS CONCERNING YOU BY WRITING TO THE PERSON IN CHARGE OF DATA COLLECTION MANAGEMENT:
IRMA JEJEIA

Email : info@caucasushealing.com
European Number  : 0033 (0)9 72 27 65 17
Georgian number + 995 555 10 87 52